- Selected candidates have to undergo a paid
Certification training programme in Banking Domain . .
- The training Cost Is to be paid by the candidate.
- This is not at all a cost free training
Job roles or Designation:
- EBDO, CRM - Trainee , Relationship Executive &
Manager ,Recovery Officer,Trainee Kendra Manager and Sales Officer
- Any Graduates or undergraduates of any stream (
Candidates who are on their final year graduation could also eligible .)
- Experience:Freshers/1-2 years Experience
Candidates
- Work Location:Entire in Tamilnadu .
- Mostly within a radius of 10 - 12 Kms of the candidates home town or
near by .
- But no constraint on the job location candidates will be an added advantage.
- Interview Levels: 3 Rounds
- Age Should be below 26 years
Responsibilities and Duties
- Maintaining and developing relationships with existing
customers. Managing incoming calls and customer service inquiries.
- Generating
sales leads that develop into new customers.
- Identifying and assessing
customers needs to achieve satisfaction.
- Customer Service and Sales -
Up-selling, cross-selling, providing regular market information and updates to
the customers.
- Build sustainable relationships and trust with customer accounts
through open and interactive communication.
Required Experience, Skills and Qualifications
- Proficient with systems related to Banking transactions and services.
- The ability to explain complex information clearly and simply Extremely
efficient servicing of requests to create a superior customer experience.
- Good
sales and negotiation skills .
- Experience in customer service but not mandatory.
- Candidate should possess excellent communication skills.
- Experience in sales or
banking sales would be an added advantage.