Mangatrai Neeraj jewelrs jobs - Billing Executive

Invoice Generation:

• Prepare and generate invoices accurately, detailing the products or services provided, quantities, prices, and applicable taxes.
• Ensure invoices comply with legal and regulatory requirements.

Billing System Management:

• Utilize billing software or systems to input and process billing information.
• Maintain and update customer billing records in the system.

Verification of Transaction Details:

• Review and verify the accuracy of transaction details, such as pricing, discounts, and applicable taxes, before issuing invoices.

Billing Queries:

• Respond to customer inquiries regarding billing issues, discrepancies, or clarification on charges.
• Provide excellent customer service in addressing billing-related concerns.

Payment Processing:

• Record and process payments received from customers.
• Reconcile payments with the corresponding invoices.

Payment Follow-up:

• Follow up on outstanding payments or overdue invoices with customers through emails, phone calls, or reminder notices.
• Collaborate with the accounts receivable team to resolve payment issues.

Billing Documentation:

• Maintain organized and accurate billing documentation, including invoices, receipts, and supporting records.
• Ensure compliance with record-keeping regulations.

Credit Terms Adherence:

• Monitor and enforce credit terms, ensuring that customers adhere to agreed-upon payment terms.
• Communicate any changes in credit terms to relevant stakeholders.

Reporting:

• Generate and analyze billing reports to provide insights into billing trends, outstanding payments, and other relevant metrics.
• Share reports with management for decision-making.

Collaboration with Other Departments:

• Work closely with sales, customer service, and finance teams to resolve billing-related issues and ensure accurate invoicing.

Billing Disputes Resolution:

• Investigate and resolve billing disputes or discrepancies in a timely and effective manner.
• Collaborate with internal teams and customers to reach mutually agreeable resolutions.