Responsibilities include the following for BPO/Voice/Non-Voice process :
The candidate is required to attend to the customer calls and provide them with the required information.
The candidate should be able to understand the client's complaints and work upon resolving them.
The candidate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of the customer.
Non Voice process
Candidate With Good Customer Service Skills Would Be Preferred.
Selected candidates will have the choice to work either in Day or Night shifts.
Both freshers, as well as experienced candidates, can apply
Candidate should have good client servicing skills