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UNISCANS AND LABS jobs - BPO Call Center Executive

BPO Call Center Executive

UNISCANS AND LABS
location
Chennai
experience Fresher
salary Salary not disclosed
qualification
Certificate Course (ITI), Diploma, 12th Pass (HSE), Vocational Training
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Job is expired
Posted: 9 Months ago
Applications:
Openings: 1

Job Description

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets
  • Follow up with customers to ensure their issues are resolved satisfactorily.
  • Provide accurate information about products and services to customers.

Job Particulars

Role  BPO / Customer care
Education Certificate Course (ITI), Diploma, 12th Pass (HSE), Vocational Training
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview, Telephonic Interview
Employment Type Full Time
Job Id 1785991
Job Category MBA , Diploma , BPO , Walkins , BSc/BCA/BBM
Locality Address Vadapalani
State Tamil Nadu
Country India

About Company

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