Ultimate SOlutions jobs - BPO Call Center Executive

BPO Call Center Executive

Ultimate SOlutions
experience Fresher
salary 10,000 - 20,000 Per Month
qualification
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Posted: 1 Year ago
Views: 0
Applications: 1
Openings: 1

Job Description

We are an International call center looking to hire candidates for our soft core lead-gen process for USA shift. 
Designation: BPO Call Center Executive
Candidates must have good English and communications skill. 
We will provide joining bonus and referrals are also there.


Responsibilities: 

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id947785
Locality Address Kolkata-Others
StateWest Bengal
Country India

About Company

Ultimate SOlutions
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