AJENDA ENTERPRISES LTD jobs - BPO Consultant

BPO Consultant

AJENDA ENTERPRISES LTD
experience Fresher
salary 13,979 - 37,671 Per Month
qualification
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Posted: 3 Years ago
Views: 2
Applications: 7
Openings: 1

Job Description

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id539740
Job Category BPO
Locality Address F.C. Road, J.M. Road
StateMaharashtra
Country India

About Company

AJENDA ENTERPRISES LTD
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