Principal Accountabilities:
Attend calls professionally to provide information about products and services.
Promoting financial products
Listen and respond to customers queries, needs and concerns
Handle returns or complaints
Record details of customer contacts and actions taken.
Cross selling of Mutual fund and SIP to the existing set of clients.
Technical / Specialist Skills
Excellent oral communication skills.
Self motivated & drive to achieve.
Ability to listen and should possess problem solving skills
Role Associate/Senior Associate -(NonTechnical)
Industry Type Banking, Financial Services, Broking
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Employment Type Full Time, Permanent
Role Category Voice
Education
UG :Any Graduate in Any Specialization
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