Black And White Business Solutions jobs - BPO Customer Service Voice Process

BPO Customer Service Voice Process

Black And White Business Solutions
experience Fresher
salary Salary not disclosed
qualification
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Posted: 1 Year ago
Views: 0
Applications: 0
Openings: 1

Job Description

Greetings From Black and White Business Solutions Bangalores Leading BPO Recruitment Firm.


Urgent Hiring for BPO Customer Service Voice Process

  • Handling the customers inquiry and coordination with Sales. Handling calls, collecting and updating the database.
  • Follow-up with customers & managing database of leads allocation
  • Improvement and quality assurance programs


1) Help in customer resolving their banking related queries.

2) Handling the customers calls on telecom related queries.

3) Trouble Shoot Technical Queries for various clients through voice, chat and email.

4) Semi Voice process.


Salary :

Fresher - up to 16-20k

Experience - up to 22-30k


Shift :US/UK Should be flexible with rotational Shift


Qualification:

10th, 12th, Graduate


Industry: BPO customer service ITES, BPO, KPO, LPO.


Required Experience:

Fresher/1 Year experience in International Call center



Rounds of interview

HR round

Versant

Operation Round



Job Particulars

EducationBCA, BE/B.Tech
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id971868
Job Category Tech Support
Locality Address Bannerghatta Road
StateKarnataka
Country India

About Company

Black And White Business Solutions
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