Black And White Business Solutions jobs - BPO Customer Support Executive

BPO Customer Support Executive

Black And White Business Solutions
experience 0 to 3 Years
salary 15,000 - 29,000 Per Month
qualification
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Posted: 3 Years ago
Views: 0
Applications: 0
Openings: 50

Job Description

Dear Candidate's,


Greeting from Black and White Business Solutions Pvt Ltd..!!     


 Huge Openings with TOP BPO Multinational Companies for Customer support/ Technical Support Associate



B.E/B.Tech / B.Sc / BCA / BBA /MCA /MTech / Diploma Freshers / Experience can appear for Multiple MNC BPO's  , Free placement @ Black and White Business Solutions Pvt Ltd


Technical Support : Voice

  • Technical Trouble Shooting
  • Hardware and Networking
  • IT Help Desk
  • Desktop Support
  • Technical Chat / Email Support
  • IT Trouble Shooting

 

Technical Skills :

Trouble shooting/Command for IP Adress/RAM/ROM/Networking - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting/Active directory/Hardware /installation/ Microsoft/ Mac /Apple

 

Designation :

Technical Support Analyst / Associate / Sr. Associate / Service Desk / IT Help Desk / Process Associate / Sr.Process Associate

 

Roles :

  • Handle technical support questions via our ticketing system.
  • Help customers set up their website Help transfer customer accounts from other providers.
  • Help customers with script and software upgrades Help and repair infected and compromised accounts.
  • Keep track of request and make sure they are implemented as planned
  • Participate in incident handling concerning technical issues / server issues through chat support
  • Microsoft environment knowledge
  • Have some level of technical understanding of the products building up a desktop service
  • Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support
  • Basic Troubleshooting,Monitoring, Backup

Skills Required :

  • Should be flexible with rotational Shifts
  • Graduates / PUC / Diploma fresher or Experience can apply

Benefits :

  • Day/ Rotational /US/UK Shift.
  • Salary - upto 4.5lpa
  • Unlimited incentive Structure
  • No registration Fees(Free placement).



For more please quries Contact :

  • Akila
  • Phone -   9513161621
  • Email Id - hr1621@blackwhite.in

Documents Required : Fresher :

  • 10th / 12th / Graduation all semester Marks card
  • Aadhar Card ID proof
  • Pan Cad ID

Experience :

  • Previous Companies Offer letter / relieving letter / one month pay slips
  • 10th / 12th / Graduation all semester Marks card
  • Aadhar Card ID proof
  • Pan Cad ID


*************PLEASE DO REFER YOUR FRIENDS************* 


Job Particulars

Who can applyFreshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id578612
Locality Address BTM , CV Raman Nagar , Electronic City , Hebbal , Indiranagar
StateKarnataka
Country India

About Company

Incorporated in 2006, Black and White Business solutions Pvt Ltd has gradually developed today into a leading provider of manpower for some of the fortune 500 companies for their junior/ middle / senior and executive requirements. At Black and White Business Solutions, our sole job is to find individuals who are driven to succeed, and match them with companies that know how to reward success.Considered one of the top recruitment firms in Bangalore. We are the pioneer of organized recruitment services in India. Over the years we have played the role as preferred recruitment partners to multinationals and leading Indian businesses which enabled us to emerge as the leading recruitment brand nationally. We follow 360 degree holistic view of a candidates qualification, experience and most important personality traits. We boast on the fact that we and have helped careers of over thousands of professionals through our work. Devoted to both clients and candidates, we power the world of work
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