Process: Tamil Voice Process
Qualification: Plus Two / Diploma /PUC/ Any Degree (Arrears /Backlogs Also Applicable)
Education: Graduate English
Experience Freshers Can Apply
Job Type: Full Time
Salary: ₹ 10,000 - ₹ 14,000 ( Fixed: ₹ 10,000 - ₹ 14,000, Incentive: 0)
Language required Hindi Kannada Tamil Telugu
Application from WITHIN_25KM Work from Home
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality