BPO Customer Support Executive

Keshav Placement and Services
Experience : Freshers
Location : Gurgaon
Per Month: Rs. 12,000 - Rs. 25,000
Posted on 04 Jan 20
Apply now
Job DescriptionLast Date 21 Feb 20

URGENT HIRING FOR MAKEMYTRIP PROCESS IN GURGAON LOCATION

Dear Candidate,

We are hiring for Customer Service / Telesales executive Profile for Gurgaon location.
Looking for immediate joiner with Good communication skill.
Fresher & Experience both can apply .

JOB Description-

Role : Customer Service Executive
Location : Gurgaon
Salary : 12k to 20k + Incentive
Experience : 0-5 year
Qualification : Any Grad. / undergrad. / dropout / 12th pass
Shift : Day / Rotational shifts
Working Days : 5/ 6 Days working


Interested can share their resume to ROLES & RESPONSIBILITIES :-

Responsibilities of a Customer Service Executive would be :

1. Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
2. Keep records of customer interactions and transactions, recording details of inquiries,
complaints, and comments, as well as actions taken. Process orders, forms and applications.
3. Follow up to ensure that appropriate actions were taken on customers requests.
4. Refer unresolved customer grievances or special requests to designated departments for further investigation.

Required:-

1. Good communications skills
2. Ability to listen and active problem solving skills
3. Good interpersonal skills
4. Ability to handle pressure

Interested candidate can apply.
Fresher and experience both can apply.


Job Type : Full Time
Interview Type : Face to Face Interview
Company Description

keshavplacement & Services 

keshavplacement & Services (a SEI CMM Level 3 Company) is a leading provider of IT consulting and services to global clients. We devise solutions that fit business requirements and deliver measurable business gains. By leveraging the on-shore - offshore model, we provide speedy and affordable solutions that allow its customers to stretch their IT budgets. Managed by a team of professional drawn from globally reputed companies, keshavplacement & Services has an outstanding track record of service delivery.keshavplacement & Services offers a range of consulting and IT services that meet the requirements of enterprises seeking to balance the goals of leveraging existing IT investments while building for the future. Our services also address the need to build and maintain custom applications, as well as adopt best practices through packaged solutions.Our Hiring Needs?keshavplacement & Services believes in hiring the best and the brightest and providing them with a challenging and conducive environment to nurture their talent. We are a values driven organization that is firmly committed to the principle of 'sharing and caring'. keshavplacement & Services thrive in the open environment that encourages practical innovation and participation in building a world class consulting organization.?keshavplacement & Services is a true meritocracy. Run by a team of professionals who have worked in some of the most reputed global organizations, the company's HR policies clearly lay down the career path and value addition for every role.?We firmly believe that people power is supreme. At all times, our unwavering focus is quality and value for money to clients. Our organizational values help us achieve respect for the individual, pay for performance, teamwork, excellence and trust.?Visit to know more about our leaders and what makes work @ keshavplacement & Services Challenging
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