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Fruges IT Services jobs - BPO Customer Support Executive

BPO Customer Support Executive

Fruges IT Services
location
Hyderabad
experience Fresher
salary Salary not disclosed
qualification
Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
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Job is expired
Posted: 2 Years ago
Applications:
Openings: 1

Job Description

  • Responsible for answering customer calls and resolving the issues or providing information about the products and services they offer. 
  • Often required to listen carefully to the caller and provide appropriate information and help. 
  • If a caller has a complaint, the agent should listen carefully to the complaint and provide appropriate help. 
  • If a caller asks for a return call, the agent must schedule a time for the return call. The agent must also schedule a return call if the caller asks for a callback within a certain time frame. 
  • If the customer service agent does not have the information or authority to resolve the issue, the customer service agent must direct the caller to the appropriate customer service representative.

Job Particulars

Role  BPO / Customer care
Education Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment Type Full Time
Job Id 910610
Job Category MBA , Diploma , BPO , Walkins , BSc/BCA/BBM
Locality Address Begumpet
State Telangana
Country India

About Company

Fruges IT Services
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