SPES MANNING SOLUTION LLP jobs - BPO Customer Support Executive

BPO Customer Support Executive

SPES MANNING SOLUTION LLP
experience Fresher
salary 18,000 - 45,000 Per Month
qualification
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Posted: 2 Months ago
Views: 5
Applications: 6
Openings: 1

Job Description

  
  • Grad and UG* Freshers and Experience apply.
  • In hand salary upto 18000 to 45000 + incentives .
  • Handle customer's inbound and outbound calls.
  • Solving queries.
  • Fluent English /Communication Skills.
  • Both side cabs and travel allowance .   
    • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
    • Follow communication “scripts” when handling different topics
    • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
    • Seize opportunities to upsell products when they arise
    • Build sustainable relationships and engage customers by taking the extra mile
    • Keep records of all conversations in our database in a comprehensible way
    • Frequently attend educational seminars to improve knowledge and performance level
    • Meet personal/team qualitative and quantitative targets

    Minimum Requirement:

    • Good Communication Skills
    • Good Problem-solving skills over the call
    • High energy level

     


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1634850
Job Category BPO
Locality Address Hinjewadi , Magarpatta , Yerawada
StateMaharashtra
Country India

About Company

SPES MANNING SOLUTION LLP
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