The candidate should be able to understand and respond in English. We need candidates from BPO or customer support background.
• Ask questions to understand customer requirements
• Maintains database by entering and verifying the data
• Go the “Extra Miles” to meet sales quota and facilitate future sales
Required Experience, Skills, and Qualifications:
• Proven experience as a telesales representative or other sales/customer service role
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Outstanding negotiation skills with the ability to resolve issues and address complaints.
Identifying and assessing customers’ needs to achieve satisfaction
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Salary: ₹13,000 to - ₹35,000.00 /month
Votiko is a digital marketing and technology solutions company. We offer cost-effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.