Black And White Business Solutions jobs - BPO Domestic/International
BPO Domestic/International
0 to3 Years
15,000 - 25,000 Per Month
Posted:
4 Years ago
Views:
Applications:
Openings:
50
Job Description
Any Graduate Diploma / B.E/B.Tech / B.Sc / BCA / BBA /MCA /MTech / Freshers / Experience can appear for Multiple MNC BPO's , Free placement @ Black and White Business Solutions Pvt Ltd
Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Day Shift / Rotational Shifts Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support / QA (Quality Adviser)
Technical : Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting Customer : Banking / Insurance / E Commerce / Telecom / Airline ticketing / Medical Billing / AR Calling / Accounts / Hospital Billing / Physician billing
JOB Role :
Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
Job Particulars
Education
Any Graduate
Who can apply
Freshers and Experienced (0 to3 Years )
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
511205
Job Category
BPO
Locality Address
Banaswadi , Bannerghatta Road , BTM , Electronic City , Indiranagar
State
Karnataka
Country
India
About Company
Incorporated in
2006, Black and White Business solutions Pvt Ltd has gradually
developed today into a leading provider of manpower for some of the
fortune 500 companies for their junior/ middle / senior and executive
requirements. At Black and White Business Solutions, our sole job is to
find individuals who are driven to succeed, and match them with
companies that know how to reward success.Considered one of the top
recruitment firms in Bangalore.
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