Black And White Business Solutions jobs - BPO Domestic/International

BPO Domestic/International

Black And White Business Solutions
experience Fresher
salary 18,000 - 40,000 Per Month
qualification
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Posted: 2 Years ago
Views: 1
Applications: 4
Openings: 1

Job Description

Dear Candidate,

Greeting from Black and White Business Solutions Pvt Ltd..!!

Huge Openings with TOP BPO MNC's - Technical Support and Customer Support (International Voice and Non Voice )


Note : Candidates from Bangalore Location can only Apply

Freshers only Voice openings / Experienced Voice and Non voice openings available Immediate joiners are preferred

SHOULD BE FLEXIBLE FOR WORK FROM HOME OR WORK FROM OFFICE.


Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization.
Shift : Rotational Shifts / UK / US / Day Shift
Sal : upto 4.5lpa.


Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Technical Advisor / TSR / TSO

Technical :

Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting


JOB Role :

  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
  • Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunity and Implement Process Improvements
  • Has technical experience and skills in the areas of problem determination, creativity and analysis.

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id677109
Locality Address Marathahalli
StateKarnataka
Country India

About Company

Black And White Business Solutions
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