BPO Domestic/International jobs in Hyderabad at HRH NEXT SERVICES Pvt Ltd

Experience: 0-1 years

Designation-- Tele callers (Voice Process)

Location--Hyderabad

Company type: BPO (Business Process Outsourcing)

Mandatory skills: English, Hindi, both written &verbal

JOB DESCRIPTION:

The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
He/She must show the willingness to learn new things every time and then.
Must discuss every matter with its supervisor or team leader to get any issue sorted
Giving a resolution to the customers or clients should be the whole and sole responsibility.
Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

HRH NEXT SERVICES PVT LTD

We transform the way customers experience your brand. From identifying prospective customers, nurturing existing ones to upselling and cross selling your products, we take care of your customer's complete life cycle. Our solutions are designed to suit your service requirements in the most cost effective way and to completely take the load off you. Starting out as Hyderabad Radio House, a 6-decade-old brand, HRH next has evolved from a consumer durables giant across South India to a business solutions provider offering services to meet the most demanding of business need, i.e., customer interactions.

WHAT ENABLES US TO DO?

Excellent HR Practices that reduce attrition and an experienced Top Management team which has deep domain knowledge across verticals like Telecom, Banking, Insurance, Retail, Media, Civic Governance, Automobiles, Healthcare and Education. Apart from our enterprises services, we offer bespoke services for Start ups. Our processes and methods, which have evolved over time and our State of The Art Technology platforms, ensure we provide you with transformational insights into contact centre operations and help deliver more personalized experiences to your customers.