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Job DescriptionLast Date 30 Apr 19

  • ·         His/She is responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
  • ·         His/She is responsible for rendering useful administrative support to other members of the customer care team.
  • ·         He/She is responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
  • ·         He/She is responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
  • ·         His/She responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
  • ·         His/She responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.

Job Type

Interview Type

Face to Face Interview, Telephonic Interview

Company Description
A Leading Manpower consultancy of East India.
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