s

BPO Domestic/International

Fleezio business solutions
Experience : 0.5 to 1 Years
Location : Jaipur
Per Year: Rs. 1,32,000 - Rs. 3,00,000
Posted on 11 Feb 20
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Job DescriptionLast Date 10 Apr 20
Job Roles & Responsibilities:
Ø Answer calls/chat/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
Ø Keep records of customer interactions, transactions, details of inquiries, complaints and comments as well as actions taken.
Ø Process orders, forms and applications.
Ø Follow up to ensure that appropriate actions were taken on customers' requests.
Ø Refer unresolved customer grievances or special requests to designated departments for further investigation.
Qualification Required: Under Graduate (+2/Diploma) / Any Graduate / Any Post Graduate
Skills Required:
Ø Basic computer knowledge.
Ø Good communication skills.
Ø Active listening ability along with active problem-solving skills.
Ø Fresher and Experienced both can apply.
Job Type : Full Time
Interview Type : Face to Face Interview, Telephonic Interview
Company Description
Recruitment firm
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