Karvy jobs - BPO Domestic/International

BPO Domestic/International

Karvy
experience Fresher
salary 8,500 - 9,100 Per Month
qualification
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Posted: 5 Years ago
Views: 6
Applications: 0
Openings: 75

Job Description

Job Description

Position Summary

  • Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests. 
  • These professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business.

Roles and Responsibilities

  • Handling incoming Calls
  • Providing resolution to Customer
  • Ensure that the required Service Level Agreements are met.

Education & Experience

  • Under graduates/Graduates
  • Fresher & 0 To 1 year experience

Desired Skills and Abilities

  • Excellent Communication skills.
  • Language 1 –Kannada/Malayalam
  • Language 2 – English- Ability to Read, Write, Speak to suit Business need.
  • Customer Focus and Being Attentive.
  • Ability to work under pressure

Standards for measuring success

  • Customer Satisfaction
  • Meeting required average handle time
  • Quality scores.

Transport

  • One way Transport – Between 8 PM and 6 AM.

Location and Shift timings:

  • Mangalore
  • 24/7 Rotational Shifts.
  • Rotational Weekly Off

  • Designation:CSO (Customer Support Officer) Level 1
  • Salary:109700 CTC (9142 M CTC, 8023 TH)



Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id127287
Job Category BPO
StateKarnataka
Country India

About Company

Karvy

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