BPO Domestic/International

Richa sales consultant
Experience : 0.5 to 5 Years
Location : Kolkata
Posted on 25 Jun 19
Job DescriptionLast Date 24 Aug 19
- Provide exceptional customer support when communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. 

- Resolve tickets over the telephone, via email - Analyze customer reported information to identify problems and concerns. 

- Perform problem research and testing when necessary. 

- Deliver high quality and timely resolutions to problems. 

- Initiate follow-up to other service areas when appropriate. 

- Track and manage resolution of software deficiencies on customer's behalf. 

- Successfully answer questions on technical aspects of the software applications.

- Perform other duties and responsibilities as necessary.

Documents Required: Aadhaar Card and Educational Documents (Graduation Certificates)
Job Type : Full Time
Interview Type : Walk - In, Face to Face Interview, Telephonic Interview
Company Description
Tech Mahindra Limited Indian multinational provider of Information Technology (IT),networking technology solutions, Integrated Engineering Solutions(IES) and Business Process Outsourcing (BPO) to various industry verticals and horizontals.