Valuestream Bussiness Solutions jobs - Bpo Executive Inbound Process
Bpo Executive Inbound Process
Fresher
15,000 - 21,000 Per Month
Job Description
- Experience as a Customer Support Representative
- Understanding of how CRM systems work
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience when handling tough cases
- Candidate should possess excellent oral and written communication skills
- Candidate with good customer service skills would be preferred
- Respond to customer queries in a timely and accurate way
- Identify customer needs and help customers use specific features
- Update our internal databases with information about technical issues and useful discussions with customers.
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Candidate should possess excellent oral and written communication skills
- Candidate with good customer service skills would be preferred
- Prior experience in Customer Service industry will be an added advantage.
Job Particulars
About Company
Valuestream Business Solutions (VBS) is a revolution in the arena of Business/ Knowledge Process Outsourcing. This is a team of seasoned professionals who understand the need of time and combines the most talented workforce along with technology to provide ultimate customer experience.
Our team includes people experienced in the outbound contact center, customer service, back office operations and customer retention. Such vast experience has enhanced our capabilities to provide projects of economies of scale and better productivity.
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