MedCom Solutions jobs - BPO Executive

BPO Executive

MedCom Solutions
experience 0 to 4 Years
salary 12,000 - 35,000 Per Month
qualification
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Posted: 11 Months ago
Views: 1
Applications: 1
Openings: 1

Job Description

Job Description:

We are seeking a highly motivated BPO Executive to join our team. The successful candidate will be responsible for managing and coordinating various business processes outsourced to a BPO service provider. The BPO Executive will work closely with clients and the BPO service provider to ensure that outsourcing projects are completed within the agreed-upon timelines and adhere to the company's quality standards.

Responsibilities:

  • Collaborate with clients to identify their outsourcing needs and develop a project plan that meets those needs.
  • Communicate with the BPO service provider to ensure that the outsourcing project is executed as per the client's requirements.
  • Monitor project progress, track key performance indicators (KPIs),and report project status to the client.
  • Ensure that the BPO service provider adheres to the agreed-upon quality standards and resolve any issues or escalations that may arise during the project.
  • Collaborate with internal stakeholders, such as IT and finance teams, to ensure that the outsourcing project is integrated with the company's systems and processes.
  • Manage and train a team of BPO professionals to ensure that they meet the client's requirements and deliver high-quality work.
  • Analyze data and make data-driven decisions to improve project performance.

Requirements:

  • Strong project management and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively with various stakeholders to achieve project goals.
  • Strong analytical skills and ability to analyze data and make data-driven decisions.
  • Experience in managing and training a team of BPO professionals.
  • Proven track record of delivering high-quality work within agreed-upon timelines.

If you meet the above requirements and are interested in this exciting opportunity, please submit your resume and cover letter for consideration. We offer a competitive salary, benefits package, and opportunities for career growth and development.


Job Particulars

Who can applyFreshers and Experienced (0 to 4 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1021800
Job Category Diploma , BPO
Locality Address Navrangpura
StateGujarat
Country India

About Company

MedCom Solutions
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