Exploder jobs - BPO Executive
BPO Executive
Fresher
22,000 - 30,000 Per Month
Posted:
1 Year ago
Views:
Applications:
Openings:
1
Job Description
Candidate should have good communication skills. Should have basic knowledge of computer like ms word, ms excel, power point. Job is related to taking inbound and outbound call. Job is on basis of technical as well as good communication background.
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
Education
12th Pass (HSE)
Who can apply
Freshers
Hiring Process
Walk - In, Face to Face Interview, Telephonic Interview
Employment Type
Full Time
Job Id
1205164
Locality Address
Malad West
State
Maharashtra
Country
India
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