BPO Inbound

Benedict Solutions
Experience : 0 to 2 Years
Location : Hyderabad
Posted on 13 Sep 19
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Job DescriptionLast Date 12 Nov 19
BPO Inbound

Experience: 0 To 2 Years 

Responsibilities:
  • Manage large amounts of inbound in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Benedict Solutions from Hyderabad, Benedict Solutions leadership of the staffing industry. Today Benedict Solutions Delivering staffing solutions that include full time placement, out sourcing and consulting.
We are Benedict solutions from Hyderabad, a leader in providing workforce solutions, complete over years, presence in india, serving clients and candidates for recruitment and staffing solutions across industries. In Span of time, Benedict solutions have business with a breadth of specialty business in the staffing industry.
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