A Leading MNC jobs - Bpo Inbound Process
Bpo Inbound Process
Fresher
Salary not disclosed
Posted:
2 Years ago
Views:
Applications:
Openings:
1
Job Description
Great opening in a leading company for Inbound process
Criteria: -*Excellent communication Can Apply.
*Undergraduate/ Graduation Fresher or with Experience can Apply.
*Candidate who is comfortable working from office can Apply.
*Virtual Interview is Available.
Interested candidate Share your CV.
Criteria: -*Excellent communication Can Apply.
*Undergraduate/ Graduation Fresher or with Experience can Apply.
*Candidate who is comfortable working from office can Apply.
*Virtual Interview is Available.
Interested candidate Share your CV.
Responsibilities:
- Handle customer's inbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
Education
12th Pass (HSE)
Who can apply
Freshers
Hiring Process
Telephonic Interview
Employment Type
Full Time
Job Id
1022033
Job Category
BPO
Locality Address
Thane
State
Maharashtra
Country
India
About Company
A Leading MNC
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