JUST DIAL jobs - BPO Inbound voice process

Job Requirement :

Must have excellent communication skills .

Should be comfortable for rotational shifts (For male candidate )

Day shift for Females .

Position available for both full time & part time .

Parameters - NO MTI , No grammar mistakes , Fluent speaking , No fumbling

Benefits :

5 Days Working

Candidates will be on rolls of the company .

Apart from the industry based remuneration; they will have all the employee benefits of Gratuity, Medical Insurance, Accidental insurance etc. being provided by the company.

Key Responsibilities –

1.     Meet commercial establishments those are located within the area allocated to him / her and adhere to the following steps:

a.       Present the business offering and explain benefits of the brand to the prospective clients.

b.      Provide a demo and explain the advantages and features of the services.

c.       Collect qualitative business information of the business enterprises he/she visits and also explain how the same would be represented to the users of Justdial.

d.      Explain the contract, its feature, tenure and all terms and conditions to customer in detail.

e.       Answer the queries raised by the customers.

f.        Persuade the business owners/managers to register with Justdial as paid customers, which would enhance their business.

g.       Upload geo-coded photos to update the profiles on the Justdial database.

2.     Send Key Parameter Monitor (KPM) report to the reporting managers on a daily basis.

3.     Submit the contracts to the office with proper documentation.

4.     Ensure that the contract cheque is cleared and the account of the client is activated within Justdial.

5.     Adhere to the compliance and policies set by the department.

Skills and Work Experience Required: 

1.      Language Proficiency - Fluent in English, Hindi or any other regional language

2.      Communication Skill - Good communication skill to explain the services of Justdial and also able to comprehend queries and doubts of clients; helping them to handle the clients

3.     Other requirements –

®    Ability to work under pressure

®    Ability to comprehend and follow instructions and directions  

Feel free to reach out if you any doubts regarding profiles , would be happy to answer .