Greeting from Black and White Business Solutions Pvt Ltd..!!
Huge Openings with TOP BPO Multinational Companies for Customer Support Associate / Sr. Customer Support Associate Any UG / Graduates / Diploma / Experience can appear for Multiple MNC BPO's
Free placement @ Black and White Business Solutions Pvt Ltd
International Voice process Process : Banking / Telecom / E commerce
- Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
- Provide World Class Customer Service.
- End to Transaction of Reports.
- Need to maintain Accuracy in Reports.
- Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
- Excellent verbal and written communication skills
- Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
- Perform problem cause analysis
- Resolve customer queries and achieve customer delight.
- Ability to Identify Opportunity and Implement Process Improvements
Skills Required :
- Should be flexible with rotational Shifts
- Graduates / PUC / Diploma
- Rotational Shifts
- Unlimited incentive Structure
- No registration Fees(Free placement).
Documents Required :
- 10th / 12th / Graduation all semester Marks card
- Aadhar Card ID proof
- Pan Card ID