Role: Customer Engagement
Industry Type: BPO / Call Centre
Functional Area: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: Sales Support & Operations
Education
UG :Any Graduate
Key Skills
Fluent in English, Persuasive delivery of speech, Attention to Detail
Willing to work in rotational work schedule and in night shifts.
Attend necessary phone calls - inbound and majorly outbound.
Provide excellent customer services and ensure customer satisfaction by solving customer. queries as soon as possible.
Maintain pleasant relationships with customers.
Maintain database by updating customer information on a daily basis.
Exceptional English communication skills (Written and Verbal).
Efficient in achieving targets.
Should be a team player.
Excellent organizational skills.
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