Handle customer inquiries via phone, email, or chat - both inbound and outbound.
Provide top-notch support to resolve customer issues and concerns.
Manage customer accounts, update information, and process orders.
Build rapport with customers to ensure a positive experience.
Escalate priority issues to relevant teams for quick resolution.
Utilize CRM tools for effective customer interaction management.
Previous customer service experience preferred.
Excellent verbal and written English communication skills.
Strong problem-solving abilities and adaptability.
Self-disciplined and able to work independently from home.
Computer proficiency and familiarity with CRM systems.
Salary: ₹20,000 to - ₹90,000/month
Experience: 1+ Years
Working Days: Monday to Friday (Sunday-Saturday off)
Contact us or email to apply.