International US/UK Working hours CSE || salary up to 20k-30K || SURAT
Job description:
An exciting opportunity awaits a dedicated customer service representative to join our team in Votiko. Taking inbound calls from clients and customers, this is a true customer service role where you will be receiving and processing orders, resolving issues, completing order follow ups and closing the loop with our customers with outbound calls.
· You will develop ongoing working relationships with our key customers and thrive in a high quality customer service environment.
· Use questioning and listening skills that support effective telephone communication
· Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs and holds interruptions
· Display time flexibility towards shifts as per work floor requirements
Desired Candidate Profile:
· Graduate with 0-2 years of experience in Customer Service (Voice/mail process) or Freshers with strong communication Skills.
· Good communication skills (voice and mails)
· Customer orientated
Key Responsibilities are:
· Must be fluent in English
· Strengthen customer relationships through the delivery of consistently excellent service
5 Working Days (Sat-Sun Off)
Salary: ₹20,000 to - ₹30,000.00 /month
Location: Majura Gate, SURAT
Call: +91
Website: -
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