s

BPO

Black And White Business Solutions
Experience : 0 to 4 Years
Location : Bangalore
Per Month: Rs. 13,000 - Rs. 35,000
Posted on 10 Jan 20
Job is expired
Job DescriptionLast Date 10 Mar 20
Dear Candidate's,


Greeting form Black and White Business Solutions Pvt Ltd.. !!


Huge Opportunities with TOP BPO MNC's Client in Various Domain, Grab opportunity in a day process..


Looking for candidate's having hands on experience in Technical / Customer Support – Voice / Non Voice


Skill -

Trouble shooting/Command for IP Adress/RAM/ROM/Networking – LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting


Walk -in with Resume Walk-out with an Offer,
One day Interview Process,....... Just 2 Rounds of Interview, Easy Conversions..


Designation:-


Technical Support/Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support / Quality Analyst(QA)


Job Description:


Roles and Responsibilities

  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)

  • Provide World Class Customer Service.

  • End to Transaction of Reports.

  • Need to maintain Accuracy in Reports.

  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills

  • Excellent verbal and written communication skills

  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.

  • Perform problem cause analysis

  • Resolve customer queries and achieve customer delight.

  • Ability to Identify Opportunity and Implement Process Improvements

  • Has technical experience and skills in the areas of problem determination, creativity and analysis.

Strong administrative skills: organized, efficient and versatile
Strong customer service approach to dealing with people at all levels internal and external

Shift : Rotational Shifts / UK / US
Graduates : 10+2 / 10+3 /Diploma/ Any Gaduates /Any PG

Experience : 0-5years exp.
Sal : upto 4.5lpa

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the (STAFFING & Learning and Development) industry's leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs.
Job is expired
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