Black And White Business Solutions jobs - BPO

BPO

Black And White Business Solutions
experience 0 to4 Years
salary 13,000 - 35,000 Per Month
Posted: 5 Years ago
Views:
Applications:
Openings: 50

Job Description

Dear Candidate's,


Greeting form Black and White Business Solutions Pvt Ltd.. !!


Huge Opportunities with TOP BPO MNC's Client in Various Domain, Grab opportunity in a day process..


Looking for candidate's having hands on experience in Technical / Customer Support – Voice / Non Voice


Skill -

Trouble shooting/Command for IP Adress/RAM/ROM/Networking – LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting


Walk -in with Resume Walk-out with an Offer,
One day Interview Process,....... Just 2 Rounds of Interview, Easy Conversions..


Designation:-


Technical Support/Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support / Quality Analyst(QA)


Job Description:


Roles and Responsibilities

  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)

  • Provide World Class Customer Service.

  • End to Transaction of Reports.

  • Need to maintain Accuracy in Reports.

  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills

  • Excellent verbal and written communication skills

  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.

  • Perform problem cause analysis

  • Resolve customer queries and achieve customer delight.

  • Ability to Identify Opportunity and Implement Process Improvements

  • Has technical experience and skills in the areas of problem determination, creativity and analysis.

Strong administrative skills: organized, efficient and versatile
Strong customer service approach to dealing with people at all levels internal and external

Shift : Rotational Shifts / UK / US
Graduates : 10+2 / 10+3 /Diploma/ Any Gaduates /Any PG

Experience : 0-5years exp.
Sal : upto 4.5lpa


Job Particulars

Role 
Who can apply Freshers and Experienced (0 to4 Years )
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 268348
Job Category Diploma , BPO
State Karnataka
Country India

About Company

Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the (STAFFING & Learning and Development) industry's leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs.
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