Black And White Business Solutions jobs - BPO

Required Candidates Currently Located At Bangalore !

*WORK FROM HOME*

WE'RE Hiring for Customer Support / Technical Support ( Voice) International and Domestic Process with TOP BPO MNC's in Various Domain.

Apply for multiple companies on same day, you will be offered with job ---- FREE PLACEMENT

Any Graduate / UG / 10+2 / Diploma/ B.E/B.Tech / B.Sc / BCA / BBA/Bcom /MCA /MTech / Freshers / Experience can appear for Multiple MNC BPO's , Free placement @ Black and White Business Solutions Pvt Ltd

Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization

Shift : Rotational Shifts / UK / US

Experience: Freshers / Experience

Sal: Fresher 15k to 20k

Experience : upto - 32k

Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Rotational Shifts

Designation: Technical Support Analyst /Sr. Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support

JOB Role :

• Engaged in handling calls of Enterprise & different business units (Internal & External)
• Provide World Class Customer Service.
• End to Transaction of Reports.
• Need to maintain Accuracy in Reports.
• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
• Excellent verbal and written communication skills
• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails / chats regarding technical issues for end-users.
• Perform problem cause analysis
• Resolve customer queries and achieve customer delight.
• Ability to Identify Opportunity and Implement Process Improvements

Has technical experience and skills in the areas of problem determination, creativity, and analysis.