Jiva Ayurveda jobs - BPO

BPO

Job description

Roles and Responsibilities:-

 ·        Taking Incoming calls from customers and capturing important details in the system.

·         Understand the customer's query and provide resolution.

·         Document accurately.

·         Doing Outbound calls to customers and attending to their queries and helping them take consultations with doctors.

Desired Candidate Profile:-

·            Good verbal and written Communication Skills (Hindi, Basic English & No MTI Issue)

·            Good in customer dealing (Know about Customer Service, Online Shopping Portals)

·            Knowledge of Computer, Basic Typing

·            Good Interpersonal Skills (Positive attitude, Negotiation Skills)

·            Sales were driven (Know basic selling skills on-call)

·            Listening skills.

·            Awareness about digital payments platforms.