We are Hiring CSE (Customer Support Executive) for US/UK Process
Hiring for Customer
Support Executive / inbound process || customer support || CCE Call Center
Executive Voice Customer Service Voice Process / Non Voice Process &
Technical Support Executive
Excellent Communication Skills in English
Good Understanding ability.
The associate will be responsible for
efficient dealing of complaints to completion and enabling satisfaction of
Accountable for rendering useful
administrative support to other members of the customer care team.
He will be responsible for documenting all
calls with regards to participant inquires accurately using Call Tracking
Responsibility of monitoring Call tracking
for responses from administrative team so call returns are done in a timely
His responsibility is to Follow-up with
participants within a
Roles & Responsibilities
- Should be able to answer to
emails timely ensuring adherence to the process standards.
- Follow up customer calls made
wherever is necessary
- Maintain customer satisfaction
ratings based on explicit criteria set forth by the company.
- Attend mandatory training
sessions to stay updated on product or company policy changes
- Use company policies to determine
if there can be an immediate resolution to a customer issue or if that
issue requires managerial input.
- Input data into the company
computer platform to keep each customer record updated.
Working Days (Sat-Sun Off)
Salary: ₹15,000 to - ₹30,000.00 /month
Majura Gate, SURAT
email with your resume to with subject line as "Job: CS