BPO

Vision technology
Experience : 0 to 2 Years
Location : Pune
Per Month: Rs. 15,000 - Rs. 30,000
Job Role : BPO / Customer care (Domestic , International)
Posted on 14 Oct 19
Job is expired
Job DescriptionLast Date 14 Nov 19
  • Answer incoming calls and respond to customer’s emails
  • Management and resolve customer complaints
  • Sell products and place customer orders in the computer system
  • Identify and escalate issues to supervisors
  • Provide product and service information to customers
  • Research required information using available resources
  • Research, identify, and resolve customer complaints using applicable software
  • Process orders, forms, and application
  • Route calls to appropriate resources
  • Document all call information according to standard operating procedures
  • Recognize, document, and alert the management team of trends in customer calls
  • Follow up customer calls where necessary
Job Type : Full Time
Interview Type : Face to Face Interview
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