We are seeking a highly motivated and experienced BPO Team Leader to manage, guide, and lead a team of customer service representatives in a call center environment. The ideal candidate should have excellent leadership, communication, and people management skills and must ensure the team achieves performance targets, quality standards, and customer satisfaction goals.
This role is best suited for someone who thrives in a fast-paced, result-driven environment and is passionate about team management, coaching, and process improvement.
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