Qualifications:
Age: Between 18 to 25 years
Excellent verbal and written communication skills
Proficient in basic computer skills
Fluency in Hindi, Gujarati, and English (English proficiency at a basic level is acceptable)
Note: Only female candidates will be considered for this position.
Application Details: Interested candidates are required to contact us urgently
We look forward to hearing from qualified and motivated individuals who meet the specified criteria.
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level