Careers Connect jobs - BPO/Telecaller

Looking for immediate joiners for BPO/Telecaller in Voice Process with MNC

Job location: Bangalore
Qualification - PUC/Diploma/Graduate/Post Graduate
Experience- 0-3yrs
Good oral and written communication skills
Should be Customer Oriented
English & Any regional language
Cab is provided
Salary: 20k to 30k
Call/Whatsapp to schedule an Interview.

• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirement:

• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level