Looking for immediate joiners for BPO/Telecaller in Voice Process
Location: Bangalore
Qualification - PUC/Diploma/Graduate/Post Graduate
Experience- 0-3yrs
Good oral and written communication skills
Should be Customer Oriented
English & Any regional language
Salary: 20k to 30k
Call/Whatsapp to schedule an Interview.
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level