Vizza company PVT LTD jobs - BPO/Telecaller

Calling Customers And Informing Them About The Company'S Product/ Service, Receive Calls And Solve Queries.

Candidate Must Have Clear Understanding Of Call Center Metrics Including Al/Sl/Occupancy/Shrinkage/Wfms/Roster Planning, Good Command Over English Language.

Good Understanding Of Quality Parameters And How They Will Work In Sync With Operations ,Customer-Centric Approach -An Ability To Handle Real-Time Escalations Handle Customer'S Inbound And Outbound Calls.
Solving Queries, Telling Them About Products / Offers / Services.