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Leading MNC jobs - BPO/Telecaller

BPO/Telecaller

Leading MNC
location
Chennai
experience Fresher
salary 12,000 - 15,000 Per Month
qualification
BA, 12th Pass (HSE)
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Posted: 1 Year ago
Views: 0
Applications: 1
Openings: 1

Job Description

BPO/Telecaller

Handle many inbound and outbound calls to customers and clients. 
Identify the needs of customers, resolve issues, and provide solutions. 
Upsell other products wherever possible. 
Ensure you follow the customer service script provided by the company for uniformity. 
Also, be well-read on company policies and the website for FAQs or policy-related answers. Maintain good customer relations. 
Meet personal targets and work towards meeting team targets. 
Maintain records of the conversations with the customer and analyze the data. 
Write and submit timely reports on performance, targets, and customer queries. 

Job Particulars

Role BPO / Customer care
EducationBA, 12th Pass (HSE)
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id842685
Job Category Tech Support
Locality Address Ambattur , Guindy
StateTamil Nadu
Country India

About Company

Leading MNC
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