SHINE INFOTECH SOLUTION jobs - BPO/Telecaller

BPO/Telecaller

SHINE INFOTECH SOLUTION

Chennai

Fresher

11,000 - 18,000 Per Month

12th Pass (HSE)

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Job is expired

Posted: 1 Year ago

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Applications:

Openings: 1

Job Description

Contacting current and potential clients to inform them regarding the product and service. Answering all queries and questions regarding the company and product.

Understanding customers' requirements by asking questions and closing the deal.

Keeping the customer database maintained and updated.
Lead generation: Responsible for handling calls , explain product benefits and generate leads- No targets and pressure.

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

Lead generation: Responsible for handling calls , explain product benefits and generate leads- No targets and pressure.- Call or watsapp

Job Particulars

Role

Education 12th Pass (HSE)

Who can apply Freshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment Type Full Time

Job Id 1695490

Job Category BPO

Locality Address Aminijikarai

State Tamil Nadu

Country India

About Company

SHINE INFOTECH SOLUTION

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