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BPO Telecaller

Tamil Employment
Experience : Freshers
Education : BA, BBA/BBM, BCA, B.Com
Location : Coimbatore(100 Feet Road)
Per Month: Rs. 8,000 - Rs. 10,000
Posted on 20 Feb 20
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Job DescriptionLast Date 20 Apr 20
  • BPO Telecaller

    • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
    • Follow communication “scripts” when handling different topics
    • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
    • Seize opportunities to upsell products when they arise
    • Build sustainable relationships and engage customers by taking the extra mile
    • Keep records of all conversations in our database in a comprehensible way
    • Frequently attend educational seminars to improve knowledge and performance level
    • Meet personal/team qualitative and quantitative targets

    Minimum Requirement:

    • Good Communication Skills
    • Good Problem-solving skills over the call
    • High energy level
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Tamilemployment 
Apply now
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