- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Salary : 10,000-15,000/-
Gender: Male and Female both are eligible
Qualification: Intermediate and above.
Languages : Telugu, Hindi, English
Additional Languages ( Tamil, Kannada, Malayalam, Marathi )
Shift Timings : Day Shift job ( 8 Hours working hours )
Job Location : Bowenpally