Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers.
As a Tele caller, you are entirely responsible for handling sales over the phone.
You are also responsible for solving questions regarding the product or service provided by the company.
In addition to this, you should collect desired information from the clients and maintain healthy relations with them.
You are required to understand the customers requirements and demands and close the sales deal efficiently.
You are also required to write down important information provided by the customer and follow up with them regularly.
As an ideal candidate, you should be an excellent communicator along with convincing abilities.
Great report writing skills, amazing negotiation skills, and phenomenal telephone etiquette are essential for this position.
If you are ready to take up these duties and responsibilities as a Tele caller, then apply right away.
Duties & Responsibilities:-
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and professionally processing product orders.
- Maintaining the database of the customers regularly.
- Suggesting solutions based on customers' needs and requirements.
More information about this BPO/Telecaller Job
- High school diploma or equivalent.
- Work experience as a Tele caller, TeleMarketer, or a similar role in the Sales Department.
- Professional certification in sales and marketing will be an advantage.
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problem-solving skills.
- Exceptional attention to detail.
- Hard-working individual.
- Good time management abilities.
- Strong decision-making skills.
- Ability to tolerate stress and pressure.
Please go through the below FAQs to get all answers related to the given BPO/Telecaller job
- What are the job requirements to apply for this BPO/Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an BPO/Telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 11000 Monthly. The Salary will depend on the interview. This BPO/Telecaller is a Full Time in Hyderabad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This BPO/Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the BPO/Telecaller position?
- Ans: There are immediate 1 job openings for BPO/Telecaller in our Organisation.
- Who is eligible to apply for this BPO/Telecaller job?
- Ans: The mentioned job is open to both Male and Female candidates.