BPO/Telecaller
Maintain a positive attitude focused on customer satisfaction.
Overseeing the relationship with customers handled by your team.
Calling active and budding clients to encourage the purchase of items.
Building and maintaining profitable relationships with key customers.
Excellent communication, interpersonal, and organizational skills with a high productivity rate.
A team player with leadership skills.
It's also important to have excellent communication and typing skills, alongside the ability to perform in an office setting.
Superior product knowledge.
Answering questions about products or the company.
Most importantly, tele calling is all about building repeat business through good customer relations
Excellent communication, interpersonal, and organizational skills with a high productivity rate
Asking questions to understand customer requirements and close sales
Capacity to receive critique without internalizing it.
Noting important details of each conversation.
Communicating verbal acceptances of offers to our sales team for closing.
Superb verbal communication.
Attending regular team meetings to clarify progress and performance-related expectations.
Overseeing the relationship with customers handled by your team.