Votiko jobs - BPO/US UK Process

Highest Paying BPO / US & UK Process Jobs – Fluency in English @ Job in Surat Now!!!

Job Description:

Resolve customer queries that a high standard of customer service is maintained. Handling Inbound & Outbound calls Making follow-up calls and Handling the customer queries.

Required Knowledge, Skills and Abilities:

·         We want a candidate who has a good command in English. (excellent communication in English)

·         Basic knowledge of Excel.

·         Flexible to work in challenging work environment.

·         Result Oriented

·         Must be comfortable with night shift

·         Must be comfortable for Calling.

·         Handling enquiries coordinating/following up accordingly.

·         Good knowledge of MS-office & basic internet.

Major Duties and Responsibilities: Lead Handling Handle Telephonic Inquiries Must have Good Communication Skills.

·         Identifying and assessing customers’ needs to achieve satisfaction

·         Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Salary: ₹15,000 to - ₹30,000.00 /month

Working Days- Monday to Friday (Sunday -Saturday off)