Highest Paying BPO / US & UK Process Jobs – Fluency in English @ Job in Surat Now!!!
Job Description:
Resolve customer queries that a high standard of customer service is maintained Handling Inbound & Outbound calls Making follow-up calls and Handling the customer queries
Required Knowledge, Skills and Abilities:
· We want a candidate who has a good command in English (excellent communication in English)
· Basic knowledge of Excel
· Flexible to work in challenging work environment
· Result Oriented
· Must be comfortable with night shift
· Must be comfortable for Calling
· Handling enquiries coordinating/following up accordingly
· Good knowledge of MS-office & basic internet
Major Duties and Responsibilities: Lead Handling Handle Telephonic Inquiries Must have Good Communication Skills
· Identifying and assessing customers’ needs to achieve satisfaction
· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Salary: ₹15,000 to - ₹30,00000 /month
Working Days- Monday to Friday (Sunday -Saturday off)
