Bpo Voice Non Voice Process

BDH INDUSTRIES LIMITED
Experience : 1 to 3 Years
Location : Delhi
Per Month: Rs. 11,500 - Rs. 21,500
Job Role : BPO / Customer care (Voice , Non voice)
Posted on 29 Nov 19
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Job DescriptionLast Date 29 Dec 19

Responsibilities and Duties

  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Follow communication “scripts” when handling different topics.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Seize opportunities to upsell products when they arise.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Frequently attend educational seminars to improve knowledge and performance level.
  • Candidates Have knowledge of Products and services
  • Experienced or Fresher Most Welcome
  • Good Communication skills
  • 12th or above degree of candidates can apply
Job Type : Full Time
Interview Type : Face to Face Interview
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