Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
Great Opportunities with TOP BPO MNC's,
Looking for immediate Joiner freshers and experienced For BPO/Voice Process (Customer support / Technical support)
Education : Any Graduate in Any Specialization
Shift : Rotational Shifts / Dayshift / US Shifts
Experience : Freshers / Experience
Sal : (freshers 3L PA) - ( Experience upto 4L PA)
Contact HR Meghala - 9742675454
Designation : Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support
Customer :
Banking / Insurance / Telecom / Airline ticketing / Medical Billing / AR Calling /E - Commerce.
JOB Role :
Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls regarding technical issues for end users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
Venue:
Address:721, Chinmaya Mission Hospital Rd,
Binnamangala, Stage 1,
Indiranagar, Bengaluru, Karnataka 560038
Landmark : Opp to M.K Retail
next to Andhra Bank
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